INTRODUCTION
Last Updated: 10th August 2026
Signal to Noise Pty Ltd (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.signaltonoise.com.au/, including any other media form, media channel, or mobile website related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, company name, email address, telephone number, and postal address, that you voluntarily give to us when you submit an enquiry, request a quote, contact us about products or service and support, or otherwise correspond with us. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent us from responding to your enquiry or providing you with certain services.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Mobile Device Data
Device information, such as your mobile device type and operating system, and general location information derived from your IP address, if you access the Site from a mobile device.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:
- Respond to your enquiries, quote requests, and product and customer service requests.
- Provide technical service, support, and warranty assistance for systems we supply.
- Send you information about our products, services, and industry updates where you have asked to receive it or where otherwise permitted by law.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Monitor and analyse usage and trends to improve your experience with the Site.
- Increase the efficiency and operation of the Site.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
- Prevent fraudulent activity, monitor against theft, and protect against criminal activity.
- Perform other business activities as needed.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including website hosting, data analysis, email delivery, IT support, and customer relationship management.
Suppliers and Manufacturers
Where necessary to fulfil your enquiry, supply a product, or provide service, warranty, or technical support, we may share your information with the relevant manufacturer or supplier, including NBB Controls & Components GmbH.
Related Entities
We may share your information with our related entities, in which case we will require them to handle your information in accordance with this Privacy Policy.
Sale or Business Transfer
If we reorganise or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity, which will be required to handle your information in a manner consistent with this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.
Website Analytics
We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies on the Site through the use of first-party and third-party cookies to, among other things, analyse and track users’ use of the Site, determine the popularity of certain content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policies and contact them directly for responses to your questions.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookie files may also clear certain opt-out cookies, plug-ins, or settings.
THIRD-PARTY WEBSITES
The Site may contain links to third-party websites and applications of interest, including external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
The Site is intended for a business audience and is not directed at children. We do not knowingly solicit information from or market to children. If you become aware of any data we have collected from a child, please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
OPTIONS REGARDING YOUR INFORMATION
Access and Correction
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, incomplete, or misleading, by contacting us using the contact information provided below. You may also ask us to delete personal information we hold about you. We will respond to your request within a reasonable period. Some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, resolve disputes, or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out by using the unsubscribe link in any marketing email we send you, or by contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
Complaints
If you believe we have not handled your personal information in accordance with this Privacy Policy, please contact us using the details below and we will investigate your complaint. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Signal to Noise Pty Ltd
Unit 3, 17 Port Pirie Street
Bibra Lake, Western Australia 6163
+61 8 6115 0095
sales@signaltonoise.com.au